REFUND POLICY
Here’s a professional and comprehensive Refund Policy for Lady Leaders Connect LLC that aligns with Georgia and U.S. consumer protection laws, specifically for digital products (such as eBooks, digital planners, and online courses). This policy includes appropriate disclaimers about the nature of digital downloads, addresses issues users may encounter, and protects your business legally:
Lady Leaders Connect LLC Digital Product Refund Policy
Effective Date: Jan 1, 2025
At Lady Leaders Connect LLC, we are committed to providing high-quality digital products that support and empower female entrepreneurs in their journey. Please review our refund policy carefully before purchasing any digital product from our platform.
Digital Product Refund Policy
Due to the nature of digital products and services, all sales are final. Once a digital product (e.g., eBook, planner, template, course, or downloadable file) is purchased and delivered via download, we are unable to offer refunds, exchanges, or cancellations.
This policy is in alignment with standard practices under U.S. and Georgia state laws, which do not require sellers to provide refunds for digitally delivered goods once they have been accessed or downloaded.
Exceptions to the No-Refund Policy
While all sales are considered final, we do make exceptions under certain circumstances, such as:
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Technical Issues with Download or Access:
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If you are unable to access your product due to a technical error on our part, we will make reasonable efforts to resolve the issue.
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You must notify us within 7 days of purchase at [insert your support email] with proof of purchase and a detailed description of the issue.
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If the issue cannot be resolved, and you have not accessed or downloaded the product, a refund may be issued at our sole discretion.
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Duplicate Purchase:
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In cases of accidental duplicate purchases, you may be eligible for a refund of the duplicate charge. Requests must be submitted within 7 days of the transaction.
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No Refunds for Buyer’s Remorse or Ineligibility
We do not offer refunds for the following:
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Change of mind or buyer’s remorse
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Lack of usage or failure to download
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Inability to use the product due to lack of software compatibility or device limitations
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Accidental purchases after the product has been accessed or downloaded
Digital Rights & License
All digital products sold by Lady Leaders Connect LLC are intended for individual use only. Sharing, distributing, or reselling our content without express written permission is strictly prohibited and may result in legal action.
Contact Information
If you experience any issues or have questions regarding your digital product purchase, please contact us at:
📧 service@ladyleadersconnect.com
📍 Lady Leaders Connect LLC
2400 Herodian Way #224 Smyrna Ga 30080
Cobb County, Georgia
We reserve the right to modify or update this refund policy at any time without prior notice. Please review it periodically. Your continued use of our services after any changes constitutes your acceptance of the new terms.
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